Technical Help Desk Analyst

3 weeks ago


Kettering, Northamptonshire, United Kingdom Network IT Careers Full time
Technical Requirements
  • Strong background in 1st / 2nd Line IT Support with a focus on problem-solving and ticket resolution.
  • O365 Administration expertise, including mailboxes, shared drives, and security settings.
  • Azure Basic Administration skills, including user management, storage, and networking fundamentals.
  • Basic Sharepoint administration knowledge, including site creation, user permissions, and content management.
  • General MS Windows support experience, including desktop environments, applications, and troubleshooting.
  • 8x8 or telephony support skills would be beneficial, but not essential.
  • Familiarity with cyber security concepts and Cyber Essentials practices.


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