Help Desk Support Specialist

2 days ago


Kettering, Northamptonshire, United Kingdom Network IT Recruitment Full time
Job Overview

We are currently recruiting for a Help Desk Support Specialist to join our team on a 3-month initial contract in Kettering. The ideal candidate will have a background in IT Support, with experience in solving tickets without escalation.

The successful candidate will be responsible for providing technical support to a range of customers, including outsourced service desk and desktop support. They will also be expected to upskill and grow with the business, particularly in areas such as Office 365 and Azure support.

About the Role

  • Solve as many tickets as possible without escalation
  • Provide basic administration of SharePoint
  • Offer general MS Windows support
  • Stay interested in cyber security and Cyber Essentials

Requirements

  • Strong background in 1st/2nd Line IT Support
  • Basic administration skills for SharePoint
  • General knowledge of MS Windows
  • Interest in cyber security and Cyber Essentials

Contract Details

Duration: 3 months (with a view to extend)

Rate: £110-£120 per day

Status: Inside IR35


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