Onboard Service Manager
1 month ago
Are you ready to champion excellence in customer service on board at a critical time in our business recovery?
This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.
Key Responsibilities:
- Develop and implement strategies to improve customer service standards
- Coach and mentor onboard team members to enhance their skills and performance
- Lead by example, demonstrating a positive and proactive influence on the team
- Solve problems and take responsibility for service delivery standards
- Collaborate with other departments to ensure seamless service delivery
Requirements:
- Excellent customer service skills
- Thorough understanding of the service proposition and life on board
- Strong communication skills
- Able to solve problems and take responsibility for service delivery standards
- Positive and proactive influence
About Avanti West Coast:
We value the differences that make each of us outstanding and recognize the benefits of building a diverse workforce. We're committed to ensuring that Avanti West Coast is an inclusive place where people are encouraged to be themselves and not an edited version to fit in.
Apply online, ensuring that you attach a copy of your CV. We look forward to hearing from you
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Opportunity: Onboard Assistant Service ManagerWe are seeking a highly skilled and motivated individual to join our team as an Onboard Assistant Service Manager. As a key member of our onboard team, you will be responsible for delivering exceptional customer service and ensuring that our passengers have a memorable experience on board.Key...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Opportunity: Onboard Assistant Service ManagerWe are seeking a highly skilled and motivated individual to join our team as an Onboard Assistant Service Manager. As a key member of our onboard team, you will be responsible for delivering exceptional customer service and ensuring that our passengers have a memorable experience on board.Key...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
4 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
4 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer service.Key...
-
Onboard Service Manager
1 week ago
London, Greater London, United Kingdom Avanti West Coast Full timeCustomer Service Excellence on BoardAvanti West Coast is seeking a talented individual to champion excellence in customer service on board. As an Onboard Assistant Service Manager, you will have the opportunity to develop your skillset in a leadership role and contribute to the company's business recovery.Key Responsibilities:Provide exceptional customer...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to take on a leadership role and champion excellence in customer service on board?This is an exciting opportunity to develop your skillset and make a real impact on our business recovery.Key Responsibilities:Develop and implement customer service strategies to drive excellence on boardLead and coach...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to take on a leadership role and champion excellence in customer service on board?This is an exciting opportunity to develop your skillset and make a real impact on our business recovery.Key Responsibilities:Develop and implement customer service strategies to drive excellence on boardLead and coach...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer experiences.Key...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a critical time in our business recovery?This is an opportunity to develop your skillset in a leadership role, where you will be responsible for coaching, mentoring, and leading your onboard team to deliver exceptional customer experiences.Key...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a really important time in our business recovery?This is an opportunity to develop your skillset in a leadership role.Key Responsibilities:Deliver exceptional customer service on boardDevelop skills to coach, mentor and lead your onboard teamSolve...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a really important time in our business recovery?This is an opportunity to develop your skillset in a leadership role.Key Responsibilities:Deliver exceptional customer service on boardDevelop skills to coach, mentor and lead your onboard teamSolve...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a really important time in our business recovery?This is an opportunity to develop your skillset in a leadership role.Key Responsibilities:Deliver exceptional customer service on boardDevelop and lead your onboard team to achieve service delivery...
-
Onboard Service Manager
3 weeks ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to champion excellence in customer service on board at a really important time in our business recovery?This is an opportunity to develop your skillset in a leadership role.Key Responsibilities:Deliver exceptional customer service on boardDevelop and lead your onboard team to achieve service delivery...
-
Onboarding Manager
1 week ago
London, Greater London, United Kingdom Fintech People Full timeFintech People is seeking a seasoned Onboarding Manager to lead the full onboarding lifecycle for clients across 30 jurisdictions. This role requires a strong grasp of AML, KYC, and regulatory frameworks, as well as experience in managing complex, high-stakes projects.About the RoleAs an Onboarding Manager, you will oversee the end-to-end onboarding process,...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeJob Title: Onboard Assistant Service ManagerAre you ready to take on a leadership role and champion excellence in customer service on board?This is an exciting opportunity to develop your skillset and make a real impact on our business recovery.Key Responsibilities:Develop and implement customer service strategies to drive excellence on boardLead and coach...
-
Onboard Service Manager
1 month ago
London, Greater London, United Kingdom Avanti West Coast Full timeCustomer Service Excellence on BoardWe are seeking a skilled and motivated individual to join our team as an Onboard Service Manager. As a key member of our team, you will be responsible for delivering exceptional customer service on board our trains.Key Responsibilities:Develop and implement strategies to improve customer satisfaction and loyaltyLead and...