Front of House Team Member
5 days ago
Job Title: Front of House Team Member
Job Type: Full-time
Location: Warwick Premier Inn
Job Description:
We are seeking a Front of House Team Member to join our team at Warwick Premier Inn. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
Key Responsibilities:
- Provide a warm and welcoming experience for our guests
- Take orders and serve food and beverages in a timely and efficient manner
- Handle customer complaints and resolve issues in a professional and courteous manner
- Work collaboratively with the housekeeping team to ensure that rooms are clean and tidy
- Participate in ongoing training and development to improve customer service skills
Requirements:
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Flexibility to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive hourly rate of up to £11.79
- A fixed-term contract with guaranteed hours
- Ongoing training and development opportunities
- A Whitbread Benefits card, offering discounts on food, travel, and other perks
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