Sales and Strategic Asset Manager

1 day ago

York, York City, United Kingdom Joseph Rowntree Foundation Full time
About the Role

The Sales and Strategic Asset Team at Joseph Rowntree Foundation is a key part of our organisation, ensuring that customers purchasing a JRHT Shared Ownership home experience a smooth and stress-free move. Our team strives to empower residents with clear knowledge about their local area, the sales process, and the details of their lease, maintaining an open and transparent approach throughout.

Key Responsibilities
  • Oversee the sales process and provide aftercare for our Shared Ownership residents.
  • Guide residents through the "staircasing" process, where they can purchase additional shares in their property, as well as manage the less common reverse staircasing.
  • Manage commercial lets and leases, oversee asset disposals, and provide assistance with any lease-related queries across JRHT and JRF properties.
About You

The successful candidate will serve as the primary point of contact for residents, solicitors, estate agents, and internal teams regarding sale and purchase inquiries. As such, experience in managing diverse situations and working with people who have varying needs and communication styles is essential. Strong resilience, along with the ability to manage and prioritise multiple tasks simultaneously, is crucial.

Our Values

At JRHT, we strive to be a housing association that is sustainable and engaging, providing high-quality and continuously improving services and decent affordable homes in well-managed communities prioritising those in greatest need. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.

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