Accommodation Planner

2 weeks ago


Bognor Regis, West Sussex, United Kingdom Butlins Full time

About The Role

As an Accommodation Planner at Butlin's, you will be responsible for the end-to-end planning of our accommodation availability and cleaning. This involves understanding the forecast of room bookings by type and ensuring all room bookings are allocated on time and accurately, adhering to notes and paid for upgrades. You will need to maintain a level of service recovery rooms ensuring Resort teams have backup rooms available when problems arise. Working to the required number of rooms on sale, you will put the guest experience at the forefront of the process, ensuring you are maximising opportunities to assist guests in having a great experience, whilst supporting the resort achieve NPS goals.

About You

We are looking for a warm, friendly, and organised individual who enjoys working in a busy environment. You should be able to communicate effectively, work under pressure and to deadlines, and hold an analytical mind. You should enjoy organisation and methodical planning, be able to adapt when problems arise, and resolve them. Our resorts are open in the week and during the weekend, so you will need some flexibility to work evenings and weekends.

About Butlin's

At Butlin's, we're all about fun, excitement, and adventure by the bucketload. For over 80 years, we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. We're a company that genuinely cares for each other, and we're looking for someone who shares our values and is passionate about delivering an Altogether More Entertaining and Fun Break.



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