Customer Service Manager Lead
6 days ago
We are looking for a skilled Customer Service Manager Lead to join our team in Templecombe, United Kingdom. As a key member of our team, you will be responsible for coordinating the delivery of services into key customers, ensuring seamless service delivery, and building strong relationships with clients.
Key Responsibilities- Maintain the Service Management Plan to ensure efficient service delivery
- Develop innovative solutions to improve effectiveness and efficiency
- Classify incidents, find root causes, and propose Engineering Change Requests if needed
To succeed in this role, you will need expert experience in service management or technical solution roles, including:
- Experience working in a Product Support and/or service environment
- Strong customer focus with the ability to build relationships at all levels
- Able to operate effectively under project constraints and pressure
- Degree-level qualification or equivalent in a technical or business subject
In return, we offer a competitive salary and benefits package, including:
- An estimated annual salary of £60,000 - £70,000 based on industry standards and location
- Annual Performance Bonus
- Matched Pension up to 7%
- 28 days annual leave (Plus Bank Holidays)
- Life Cover equivalent to 2X times annual salary
- 24/7 Employee Assistance Program and access to mental wellbeing app
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
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Subcontract Management Lead
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Templecombe, Somerset, United Kingdom Thales Group Full timeAbout the JobWe are seeking an experienced Subcontract Management Lead to join our team in Templecombe. As a Subcontract Management Lead, you will be responsible for managing sub-contracted suppliers within a specified Thales bid, product or project.Your Key ResponsibilitiesFull responsibility for the management of sub-contracted Supplier(s) within a...
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Senior Bid Manager Lead
4 days ago
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Senior Business Development Manager
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Senior Systems Engineering Lead
4 weeks ago
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Automotive Service Specialists
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Bid Strategy Manager
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Technical Solution Specialist
6 days ago
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Bid Management Specialist
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Technical Services Engineer
20 hours ago
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Templecombe, Somerset, United Kingdom Thales Full timeAbout This OpportunityThales is seeking a skilled Procurement Project Manager to join our team in Templecombe, United Kingdom. As a key member of our Procurement team, you will play a critical role in delivering world-class supply chain solutions that meet the needs of our customers and align with our company's strategy.Key ResponsibilitiesDevelop and...
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Bid Management Expert Senior
4 days ago
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Air Traffic Management Expert
6 days ago
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Quality Assurance Manager
1 month ago
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Strategic Bid Leader
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Proposal Development Director
4 days ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleWe are seeking a highly experienced Proposal Development Director to join our team at Thales in Bristol or Templecombe. In this role, you will be responsible for leading the development of major bids that are critical to the long-term strategy of our company.The ideal candidate will have a proven track record of delivering successful bids in...
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Procurement Project Manager MSET UWS Position
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Technical Solutions Manager
6 days ago
Templecombe, Somerset, United Kingdom Thales Full timeAbout the RoleThe successful candidate will have 7-10 years of experience in a similar role and possess comprehensive knowledge of systems engineering, particularly in requirements engineering and customer acceptance. You will be responsible for ensuring technical solutions meet customer, product, and regulatory/legislative requirements.
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Technical Solutions Consultant
6 days ago
Templecombe, Somerset, United Kingdom Thales Full timeJob DescriptionThis is an opportunity to bring your strategic vision to guide multidiscipline teams and help with the design and development of innovative technical solutions that meet our customer requirements and business needs. You will be responsible for supporting the MoD customers to optimise their use of the Thales Multi Domain Mission Support System....
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Technical Operations Coordinator
4 days ago
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