Head of Client Experience

2 days ago


Leicestershire, United Kingdom Aquent Full time

Aquent is seeking an experienced and strategic leader to join our performance marketing agency as a Head of Client Experience. This role offers a unique opportunity to work with a talented team of professionals and help shape the future of our business.

The successful candidate will have a strong background in digital marketing and account management, with a proven track record of driving business growth through effective client relationships. They'll be responsible for leading the Account Management team, refining existing client services processes, and developing business proposals that meet the needs of our clients.

We're looking for someone who can partner with our Managing Director and Leadership Team to forecast and build the new business pipeline, as well as develop and implement strategies to improve customer experience. If you have high-level strategic thinking, excellent communication and presentation skills, and a strong understanding of digital marketing, we'd love to hear from you.

This is a fantastic opportunity to join a dynamic and innovative company like Aquent, where you'll have the chance to work on a wide range of projects and make a real impact on our business. In return for your expertise, we offer a competitive salary of up to £65,000 per annum, a range of benefits including 28 days annual leave and private medical care, and a £500 training allowance per year.



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