Head of Customer Experience

3 weeks ago


Leicestershire, United Kingdom Aquent Full time
Job Description

This Digital Account Director position is a unique opportunity to join a leading performance marketing agency as a key member of their leadership team. The successful candidate will be responsible for leading the account management team, developing and implementing customer experience strategies, and partnering with clients to deliver business results.

The ideal candidate will have high-level experience in account management and account growth, a solid understanding of digital and web-based projects, and the ability to successfully lead senior-level client negotiations. They will also have excellent communication, pitching, and presenting skills, and be commercially astute.

The estimated salary for this role is £60,000 - £70,000 per annum, depending on experience, and benefits include 28 days annual leave, private medical care, £500 training allowance per year, and specific mental health support.



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