Customs Manager

3 weeks ago


Leicestershire, United Kingdom Loom Talent Full time

The Role:

The Customs Manager will oversee all customs-related operations across the UK and several European markets, ensuring compliance with regulatory requirements and optimising processes to support seamless cross-border logistics. Reporting to the senior executive team, you will lead a team of c. 5 employees through a direct report and play a key role in shaping the strategy for customs and trade compliance.

This role works to a hybrid model, requiring travel to Midlands based sites., predominately in Leicestershire for c. 3 days per week, with 2 days from home.

Key Responsibilities:

  • Leadership & People Management: Lead, mentor, and develop a diverse team of country heads and customs professionals, fostering a culture of high performance, collaboration, and continuous development.
  • Compliance & Regulation: Ensure all customs operations comply with international, European, and local regulations, including customs declarations, duty optimisation, and Goods Taxation. Manage risk and ensure adherence to relevant trade laws.
  • AEO Accreditation's: Drive the accreditation, renewal, and management of AEO (Authorised Economic Operator) status in relevant countries, maintaining strong relationships with customs authorities to facilitate trade and streamline processes.
  • Customs Declarations & Documentation: Oversee the accurate and timely submission of customs declarations, working closely with internal and external stakeholders to ensure smooth and compliant border crossings.
  • Cross-Border Operations: Collaborate with global and regional logistics teams to manage the complexity of cross-border trade, ensuring the efficient movement of goods while mitigating risks associated with customs and taxation.
  • Process Improvement & Optimisation: Drive continuous improvement initiatives across all customs processes, identifying areas for optimisation and implementing solutions that enhance service delivery.
  • Customs Software & Tools: Ensure the effective use of customs management systems and tools to automate processes, improve accuracy, and increase visibility of customs operations.
  • Market Awareness & Trends: Stay abreast of changes in customs regulations, trade policies, and market trends, adapting strategies to mitigate risks and capitalise on opportunities.
  • Stakeholder Engagement: Build and maintain strong relationships with customs authorities, clients, and internal teams to ensure smooth customs clearance and alignment with the company's broader logistics strategy.

The Candidate:

The successful candidate for the Customs Manager will have the following skills & experiences:

  • A Logistics Distribution and Supply Chain Background - Essential.
  • Degree educated, with a preference in Business Management, Economics, Supply Chain, Logistics, Engineering or Tax Law - Advantageous.
  • Proven experience in a senior cross border customs leadership role, ideally within a 3PL, logistics or manufacturing environment - Essential.
  • 5+ Years in-depth knowledge of customs regulations, compliance, and trade laws across multiple European countries - Essential.
  • Strong understanding of AEO accreditation and experience in managing these relationships with customs authorities - Essential.
  • Excellent leadership and people management skills, with the ability to lead large teams across multiple locations - Essential.
  • Experience in process development, innovation, and driving continuous improvement within customs operations - Essential.
  • Ability to develop and implement a strategic vision for customs compliance and operations - Essential.
  • Exceptional communication and stakeholder management skills - Essential.
  • Proficiency in customs management systems and associated software tools - Essential.
  • Commutable to the Leicestershire area for 2-3 days per week - Essential.

The Package:

  • Salary - £65,000 to £75,000
  • Car Allowance (£5,000)
  • Company Holiday Package
  • Private Medical Insurance
  • Death In Service Cover
  • An opportunity to join a globally renowned logistics leader at a senior level

If you're ready to take your career to the next level and make a significant impact on this UK customs operations, this could be the perfect role for you

Desired Skills and Experience

Customs, AEO

  • Customs Manager

    3 weeks ago


    Leicestershire, United Kingdom Loom Talent Full time

    The Role:The Customs Manager will oversee all customs-related operations across the UK and several European markets, ensuring compliance with regulatory requirements and optimising processes to support seamless cross-border logistics. Reporting to the senior executive team, you will lead a team of c. 5 employees through a direct report and play a key role in...

  • Customs Manager

    3 weeks ago


    Leicestershire, United Kingdom Loom Talent Full time

    The Role:The Customs Manager will oversee all customs-related operations across the UK and several European markets, ensuring compliance with regulatory requirements and optimising processes to support seamless cross-border logistics. Reporting to the senior executive team, you will lead a team of c. 5 employees through a direct report and play a key role in...


  • Leicestershire, United Kingdom Loom Talent Full time

    We are seeking a highly skilled Customs Operations Manager to join our team at Loom Talent. As a key member of our customs operations team, you will be responsible for overseeing all customs-related operations across the UK and several European markets. This includes ensuring compliance with regulatory requirements and optimising processes to support...


  • Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Macildowie are working with an established business based in Leicestershire who are looking to recruit a Contracts Relationship Manager. The Contract Relationship Manager (CRM) will be the first point of contact for representatives. The CRM will liaise directlywith internal teams to ensure the timely and successful delivery of our solutions according to...


  • Leicestershire, United Kingdom Aquent Full time

    **Job Title:** Strategic Customer Experience Manager**Location:** Lutterworth, UK**Salary Range:** Up to £65,000 per annum (depending on experience)Aquent is seeking a strategic customer experience manager to join our award-winning performance marketing agency in the UK. As a key member of our leadership team, you will be responsible for refining and...

  • Customs Manager

    3 weeks ago


    Leicestershire, UK, East Midlands, United Kingdom Loom Talent Full time

    The Role:The Customs Manager will oversee all customs-related operations across the UK and several European markets, ensuring compliance with regulatory requirements and optimising processes to support seamless cross-border logistics. Reporting to the senior executive team, you will lead a team of c. 5 employees through a direct report and play a key role in...


  • Leicestershire, United Kingdom Loom Talent Full time

    Customs Manager OpportunityLoom Talent offers an exciting chance to join our global team as a Customs Manager. You will be responsible for overseeing customs-related operations across the UK and several European markets, ensuring compliance with regulatory requirements and optimising processes.Key ResponsibilitiesAs a key member of our team, you will lead a...

  • Product Manager

    1 week ago


    Leicestershire, United Kingdom Xpertise Recruitment Ltd Full time

    We're working with the UK’s biggest homeware brand and they’re on an exciting journey to transform the way they think about driving customer value and impact. You'll be joining a rapidly expanding Digital Product team that look after the customer journeyand proposition delivering real value through technology. As Product Manager, your role will focus on...


  • Leicestershire, United Kingdom Eaton Full time

    **_Job Summary_** Coordinates all customer queries & opportunities for the EMEA sales region. This will involve co-ordinating quotations and providing timely information to all customers. This position works with the Product Line Managers for their specific regions to proactively support and coordinate internal activities for the specified region. **_Job...


  • Leicestershire, United Kingdom Interaction Recruitment Full time

    **Customer Services Administrator - Immediate Start!!** Full-Time - Permanent **Hours**: Monday to Friday Office Hours **Basic Salary**: £20,000.00 to £30,000.00 Per Annum depending on experience **Benefits**: Flexible working hours, great team environment, high street discounts and benefits, Free Parking, Pension Contribution **Do you have a great...


  • Leicestershire, United Kingdom EllisKnight International Recruitment Full time

    **Customer Service Advisor** This is a wonderful opportunity to join a fantastic property business that specialise in managing luxury student accommodation sites across the UK. This is a Customer Service vacancy at a modern, prestigious, luxury student property in Leicester. **The role**: - Ensuring a warm, welcoming environment to residents, parents and...


  • Leicestershire, United Kingdom Gi Group Full time

    Job title - Customer service consultant Location - Castle Donington Pay - £18,600 to £21,000 Customer Service Consultants required for temporary to permanent contracts. As a Customer Service Consultant, you will be required to call and arrange bookings with home owners to assist them in selling their homes in a timely manner. As well as liaise withbookings...


  • Leicestershire, United Kingdom Vanilla Recruitment (UK) Ltd Full time

    We're looking for an experienced Customer Service Assistant with strong administrative skills and a commitment to the delivery of an outstanding client experience. This is an interesting and varied role and presents a wonderful opportunity to join an enterprising and cohesive team, with the joint vision of driving forward the continued growth and success of...


  • Leicestershire, United Kingdom Loom Talent Full time

    Loom Talent seeks a seasoned professional to lead its customs operations across the UK and European markets. As Senior Customs Compliance Officer, you will be responsible for ensuring compliance with regulatory requirements and optimising processes to support seamless cross-border logistics.Key Responsibilities:Leadership & People Management: Lead, mentor,...


  • Leicestershire, United Kingdom Pertemps Network Group Full time

    **Job Description**: A Great Opportunity working for a market leader within distribution. Looking to work for One of the Top Ten Companies to work for? Requirement to work from the Office 2 weeks out of 4, working from home for the other 2 weeks. Operational Hours 07:30-20:15 Monday to Friday - 8hr shift within these times on a 4 weekly rotational...


  • Leicestershire, United Kingdom Office Angels Full time

    We are recruiting for a Customer Service Sales Advisor who will manage a mixture of outbound and inbound so would also suit a Customer Service Advisor. The inbound calls will be taking leads and passing them over to the field sales team and the outboundcalls are mainly to customers that have had a decline in their usage to try get them to start using again...


  • Leicestershire, United Kingdom Loom Talent Full time

    Global Customs Strategy LeadJoin Loom Talent as a Global Customs Strategy Lead and play a vital role in shaping the company's customs compliance and operations strategy. You will oversee customs-related operations across the UK and several European markets, ensuring seamless cross-border logistics while maintaining compliance with regulatory...


  • Leicestershire, United Kingdom The Sterling Choice Full time

    Job Title: Food Industry Complaints AdministratorIn this key position, you'll manage customer complaints from start to finish, ensuring timely and satisfactory resolutions. The ideal candidate will have a solid understanding of food manufacturing legislation and experience in complaints management.Key Responsibilities:Handling complaints via phone, email,...


  • Leicestershire, United Kingdom Aquent Full time

    Job DescriptionThis Digital Account Director position is a unique opportunity to join a leading performance marketing agency as a key member of their leadership team. The successful candidate will be responsible for leading the account management team, developing and implementing customer experience strategies, and partnering with clients to deliver business...


  • Leicestershire, United Kingdom The Sterling Choice Full time

    Job OverviewWe are excited to announce an opportunity for a Complaints Administrator to join our team at The Sterling Choice.About the JobThis new role requires a skilled professional who can deliver exceptional customer service and manage complaints efficiently. As a Complaints Administrator, you will be responsible for handling customer complaints, working...