Customer Service Ambassador
4 weeks ago
GLL is seeking a highly motivated and flexible individual to join our team as a General Assistant at Botwell Green Sports & Leisure Centre in Hayes, Middlesex. As a General Assistant, you will be responsible for providing excellent customer service, maintaining a positive image of the centre, and ensuring the efficient and effective control of day-to-day operations.
Key Responsibilities:
- Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
- Prepare areas and equipment for events/activities as required.
- Carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required.
- Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
- Ensure that all equipment is used in a manner consistent with safe working practice.
- Ensure that equipment is fit for purpose prior to customers being allowed to make use of.
- Ensure excellent standards of cleanliness at all times.
- Promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.
What We Offer:
- A Values driven organisation
- Learning & development to support career development
- Good Pension schemes
- Discounted gym membership for you and your partner
- A flexible worker's position
- Industry leading rates of pay
- Opportunity to join the GLL Society and have a say in how we are run plus associated social events
- Exclusive discounts on our villas in Portugal
- Exclusive discounts on our Ski chalets in Bulgaria
- Health assurance
- Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too.
- Discounts across thousands of retailers (GLL Extras)
- 25% off Red Letter Days
- 25% off Buy A Gift
- 20% off GLL spa experience treatments and associated products.
- Ride to work scheme
- Free eye tests and discounted glasses
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