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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Hospitality Team Member
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Hospitality Team Member
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Hospitality Team Member
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Hospitality Team Member
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Hospitality Team Member
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Manchester, United Kingdom YHA Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.Key ResponsibilitiesProvide warm hospitality and great customer service to all our...
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Culinary Team Member
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Culinary Team Member
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Manchester, United Kingdom Aimbridge Hospitality Full timeAbout UsAimbridge Hospitality EMEA is a leading hospitality company with a global presence, overseeing over 1,600 hotels and resorts worldwide. We partner with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.What We OfferAs a member of our team, you'll enjoy a range of benefits, including:Hotel discounts across our...
Hospitality Team Member
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Hospitality Team Member to join our team at YHA Manchester. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming environment for our guests, and contributing to the overall success of our hostel.
Key Responsibilities
- Customer Service
- Provide warm and friendly customer service to all guests, members, and customers.
- Respond to guest inquiries and resolve issues in a timely and professional manner.
- Front Desk Operations
- Check-in and check-out guests, ensuring accurate and efficient processing of transactions.
- Manage front desk operations, including handling guest requests, answering phone calls, and responding to emails.
- Housekeeping and Maintenance
- Assist with cleaning and housekeeping duties, ensuring a clean and comfortable environment for all guests.
- Perform routine maintenance tasks, including restocking supplies and reporting any maintenance issues.
- Food and Beverage Service
- Assist with food preparation and service, ensuring high-quality food and beverages are served to our guests.
- Provide excellent customer service during food and beverage service, ensuring a positive experience for our guests.
Requirements
- Customer Service Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and provide exceptional customer service under pressure.
- Teamwork and Adaptability
- Ability to work effectively in a team environment and adapt to changing situations.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Basic Computer Skills
- Basic computer skills, including proficiency in Microsoft Office and ability to learn new software systems.
What We Offer
As a Hospitality Team Member at YHA Manchester, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and contributing to the success of our hostel. We offer a competitive hourly rate, exclusive benefits, and opportunities for personal growth and development.