Hospitality Team Member

4 weeks ago

Manchester, United Kingdom YHA Full time
About the Role

We are seeking a highly motivated and enthusiastic Hospitality Team Member to join our team at YHA Manchester. As a key member of our team, you will play a crucial role in delivering exceptional customer service and ensuring our guests have a memorable experience.

Key Responsibilities
  • Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Utilize our systems for efficient guest check-ins and check-outs and food & beverage sales and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.
What We Offer

As a Hospitality Team Member at YHA Manchester, you will enjoy a competitive hourly rate of £11.44, flexible working hours, and opportunities for personal growth and development. You will also have access to exclusive benefits, including a free YHA Membership, staff discount, and cashback portal.

Why Join YHA?

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. We are committed to making YHA accessible for all and actively seek to build a diverse team.

We are a unique and inclusive community that values our team members and provides opportunities for personal growth and development. If you are passionate about delivering exceptional customer service and working in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.

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