Breakfast Team Member

4 weeks ago


Manchester, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

Job Summary

We are seeking a skilled Breakfast Assistant to join our team at the Residence Inn Manchester Hotel. As a Breakfast Assistant, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and efficient breakfast experience.

Key Responsibilities
  • Greet guests and take their orders in a friendly and professional manner
  • Prepare and serve food and beverages promptly
  • Upsell food and beverage items to guests as required
  • Handle cash, card, and other forms of payment accurately
  • Maintain a clean and tidy dining area
  • Set up and clear tables for breakfast, lunch, and dinner
  • Serve guests in our conference and events areas
  • Assist with room service orders as required
  • Provide excellent customer service at all times
  • Ensure health and safety regulations are followed
  • Attend training sessions and team meetings as required
What We Offer

As a member of our team, you will have access to a range of benefits, including hotel discounts, wage stream, and 24/7 access to our employee assistance program.

Requirements

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. You will have bags of personality and a real flair for hospitality.


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