Customer Service Representative
3 weeks ago
We are seeking a highly skilled and enthusiastic Customer Service Representative - Sales to join our team at Irlam Associates based in Manchester.
This is a challenging opportunity for a motivated sales professional in the insurance sector. The estimated salary for this role is £22,000 - £32,000 per annum, depending on experience.
Job Description:
You will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also be responsible for processing policy transactions and ensuring accuracy.
- Handling inbound and outbound calls to address customer queries.
- Resolving customer issues in a timely and professional manner.
- Processing policy transactions and ensuring accuracy.
- Meeting and exceeding performance targets and KPIs.
Requirements:
We are looking for an individual who is customer-focused, able to work in a fast-paced environment and offer excellent communication skills.
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