Ticket Resolution Strategist

Job Overview:Different Technologies Pty Ltd. is a full-service regional media agency seeking a talented Media Campaign Strategist to support our growth.About the Job:Develop and execute media plans that meet client objectives and budget requirements.Build and maintain strong relationships with clients, ensuring exceptional customer service and delivering...

Key ResponsibilitiesThe successful candidate will provide technical/escalated support to the team, manage ticket queues and workloads, and track key performance indicators such as ticket resolution times and client satisfaction. They will also identify areas for improvement within the team and other areas of the business, developing solutions to enhance...

About the RoleAs an IT Team Lead at Andy File Associates, you will be responsible for providing leadership and direction within the Analyse and Triage department of our IT Service Desk. Your primary goal will be to ensure efficient and effective management of ticketing processes, client communications, and coordination with internal and external...

Job Title:IT Service Management LeaderCompany Overview:Andy File Associates Careers is a leading recruitment agency specializing in IT service management roles. We are proud to partner with AAG IT Services Ltd, a forward-thinking company seeking an exceptional leader to drive their Analyse and Triage department.Job Description:The successful candidate will...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager Overview: This position will provide leadership and direction within the Analyse and Triage department of AAG IT Services IT...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager Overview: This position will provide leadership and direction within the Analyse and Triage department of AAG IT Services IT...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Do you have the following skills, experience and drive to succeed in this role Find out below.Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager Overview: This position will...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager Overview: This position will provide leadership and direction within the Analyse and Triage department of AAG IT...

Andy File Associates Ltd are acting as a Recruitment Agency on an exclusive basis with regards this vacancy on behalf of our client AAG IT Services Ltd. Job Description Job Role: Analyse Team Leader Reports to: IT Operations Manager Overview: This position will provide leadership and direction within the Analyse and Triage department of AAG IT Services...

Job Title: Service Desk Lead / Supervisor **Salary**: £30-£36K per annum Location: Head Office building situated in the Wittington area of Chesterfield, Derbyshire (S41 8NL) Gi Group Holding UK is looking for an experienced hands-on IT Service Desk Lead to support the technical & operational activities in our busy IT Department. The ability to multi task...

We are seeking a reliable and dedicated Customer Service Representative to join our ever-growing, fast paced team.In this role, you will serve as the main point of contact between our company and our valued customers. Your primary responsibility will be to provide exceptional customer service, resolve inquiries, and ensure customer satisfaction. **As a...

**THE COMPANY**: Brewster Partners are working with a leading Managed Service Provider, based in the Chesterfield are with an Onsite Field Service Engineer role. This role is required in the head office on a Monday, then the travel is required between Sheffield, South Yorkshire and the East Midlands or at home for the rest of the week. **THE JOB** This...

Description Location: Chesterfield Salary: £32,000 - £36,000 Job Title: Customer Service Coordinator. Are you a skilled and proactive professional with a talent for leading by example and driving exceptional customer experiences? Do you enjoy taking ownership, delegating tasks, and ensuring smooth operations through daily team...

**About BT** BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here. We're now a global company operating at the...