Executive Head of Housekeeping Services

3 weeks ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
Job Title: Executive Head of Housekeeping Services
About the Job:
The London Hilton on Park Lane is seeking a highly skilled and experienced Executive Head of Housekeeping Services to join our team. As a key member of our housekeeping management team, you will be responsible for overseeing the smooth operation of our hotel's housekeeping services. We offer an exciting opportunity for a motivated and dedicated individual to take their career to the next level.

About You:
We are looking for someone with a strong background in hotel operations, preferably in a managerial capacity. You should have excellent leadership, communication, and interpersonal skills, as well as a high level of commercial awareness and cost control capabilities. Our ideal candidate will have a proven track record of managing large teams and ensuring high levels of customer satisfaction.

Key Responsibilities:
This role offers a wide range of exciting challenges and responsibilities, including:
  • Oversight of housekeeping operations, ensuring that all guest rooms and public areas are maintained to the highest standards.
  • Leadership of the laundry operations team, ensuring that all linen and uniforms are laundered and supplied efficiently.
  • Evaluation of guest satisfaction levels, monitoring trends, and implementing continuous improvement initiatives.
  • Effective stock and cost controls, ensuring that departmental budgets are managed within set limits.

What We Offer:
As an Executive Head of Housekeeping Services at the London Hilton on Park Lane, you can expect a competitive salary of approximately £55,000 - £65,000 per annum, depending on your level of experience. In addition, you will receive a comprehensive benefits package, including:
  • 28 days paid holiday increasing with service
  • Discounted hotel nights worldwide
  • Exclusive high-street discounts through Perks at Work portal
  • Industry-leading Team Member discounts on hotel stays for you, your family and friends
  • Access to leadership and development programmes through Hilton University
  • Exceptional Career opportunities and wellbeing programmes to help you thrive in the workplace
  • Reward programmes, incentives and team member recognition, as well as long service awards
  • 50% off in Hilton restaurants and bars (subject to individual outlets)
  • Refer a Friend Scheme
  • Uniforms provided and laundered complimentary
  • Free meals on shift


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