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Head of Cleaning Services

1 month ago

London, Greater London, United Kingdom Imperial London Hotels Limited Full time
Job Title: Head of Cleaning Services

We are seeking an experienced Head of Cleaning Services to lead our housekeeping department at Imperial London Hotels Limited.

About the Role:

This is an exciting opportunity for a senior leader to oversee the housekeeping operations, ensuring that all guest rooms and public areas are maintained to the highest standards of cleanliness and quality. As a Head of Cleaning Services, you will be responsible for developing and implementing effective cleaning protocols and procedures, leading a team of housekeepers, and monitoring expenses related to housekeeping operations.

Key Responsibilities:

  • Develop and implement effective cleaning protocols and procedures to ensure efficient operation.
  • Lead and manage a team of housekeepers, providing guidance and support to ensure they meet the required standards.
  • Conduct regular inspections of guest rooms and public areas to identify areas for improvement and implement corrective actions.
  • Monitor and control expenses related to housekeeping operations, identifying opportunities for cost savings.
  • Collaborate with other departments to ensure seamless service delivery and maintain high levels of customer satisfaction.

Requirements:

  • A minimum of 5 years' experience in a similar role or within the hospitality industry.
  • Proven leadership and management skills, with the ability to motivate and develop a team.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders.
  • Able to work under pressure and adapt to changing priorities.

Benefits:

  • An estimated salary of £50,000 - £60,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • A competitive benefits package, including free meals on duty and employee recognition schemes.