Retirement Living Services Coordinator

6 days ago


Paddock Wood, United Kingdom Churchill Estates Management Ltd Full time

About Churchill Estates Management Ltd

Churchill Estates Management Ltd is a leading managing agent of privately owned leasehold Retirement Living accommodation.

We manage over 220 developments nationally, overseeing more than 9,000 apartments and providing property services and customer care to over 11,000 retired people.

We are committed to delivering a hassle-free retirement living lifestyle, with our dedicated team working tirelessly to ensure the needs of our Home Owners are met.

Job Summary

We are seeking an exceptional Lodge Manager to join our team. The successful candidate will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.

Key Responsibilities

  • Coordinating maintenance activities to ensure the smooth running of the Lodge
  • Providing first-class service to Home Owners, responding to their needs and concerns in a timely and professional manner
  • Liaising with contractors, suppliers, and other stakeholders to ensure seamless delivery of services
  • Organizing activities and events for Home Owners, promoting a sense of community and social connection
  • Managing health and safety checks, ensuring compliance with regulatory requirements

Requirements

To be successful in this role, you will need:

  • A background in administration and customer service, ideally in a similar environment such as retirement living or hospitality
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with Home Owners, colleagues, and external partners
  • Proven experience in managing multiple tasks and priorities, with a focus on delivering results in a fast-paced environment
  • Ability to work independently, using your own initiative and judgment to make decisions and take action
  • Computer literacy, with experience of using Microsoft Office applications including Excel and Outlook

What We Offer

In return for your hard work and dedication, we offer:

  • An annual salary of £22,500, plus excellent benefits
  • Annual holiday entitlement of 24 days + Bank Holidays
  • A day off on your Birthday
  • Life Assurance
  • Eye Care reimbursement
  • Colleague Introduction reward scheme
  • Professional development and qualifications
  • Thorough induction and ongoing training
  • Immensely rewarding work, making a positive impact on the lives of our Home Owners


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