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Business Operations Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Business Operations Administrator to join our team at Excelerate360. As a key member of our operations team, you will play a crucial role in supporting the day-to-day activities of our company.
Key Responsibilities- Onboarding and Training: Develop and implement onboarding processes for new staff, including training on internal systems and tools.
- Asset Management: Register and package computer equipment for shipment to new employees, cleanse data, and maintain the Asset Register.
- Stock Management: Manage stock levels and place orders with third-party suppliers as necessary.
- Process Development: Create process documents and videos to support onboarding and ongoing training of Business Development Executives.
- CRM Management: Assist in the management of our internal Salesforce CRM, including data management, template creation, cadence development, user support, and report generation.
- Lead Generation: Manage Excelerate360 outbound lead generation email campaigns and prospect list generation using our third-party data provider Cognism.
- Data Management: Cleanse, deduplicate, and upload prospect data into Salesforce, and maintain the Data Sheet.
- Reporting and Analytics: Accurately record daily, weekly, and monthly BDE activity statistics for internal and external reporting.
- Proven experience as an administrator or in a similar role.
- Excellent verbal and written communication skills.
- Highly organized with a keen eye for detail.
- Proficient in using Microsoft Office software.
- Ability to handle sensitive and confidential information.
- Strong problem-solving and multitasking abilities.
- Collaborative team player with a proactive attitude.
- Competitive salary range: £22,000 - £25,000 plus bonus.
- 21 annual leave days in year 1, rising to 25 days (plus bank holidays).
- Additional day's leave for your birthday.
- Ongoing expert training and support.
- External training allowance (monthly).
- Employee Assistance Programme (Mental Health wellbeing).
- Daily team meetings.
- Company Sick Pay.
- Christmas/Summer events.
- Great fun, team environment.
- Remote working optional.
