Floor Supervisor Lead

3 days ago


Dover, Kent, United Kingdom Bally's Corporation Full time
Job Title: Floor Supervisor Lead

About the Role: We are seeking a highly motivated and experienced Floor Supervisor Lead to join our team at Bally's Corporation in Dover, DE. As a key member of our Table Games department, you will be responsible for ensuring the smooth operation of our gaming floor, maintaining high standards of customer service, and leading a team of supervisors to achieve exceptional results.

Key Responsibilities:
  • Lead and manage a team of supervisors to achieve departmental goals and objectives.
  • Maintain high standards of customer service, ensuring a positive experience for all guests.
  • Ensure the effective management of table games operations, including staffing, scheduling, and inventory control.
  • Develop and implement strategies to increase revenue, improve efficiency, and reduce costs.
  • Monitor and analyze performance metrics, making data-driven decisions to drive business growth.
  • Foster a culture of excellence, promoting a positive and inclusive work environment.

Requirements:
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Minimum 2 years of experience in a supervisory role within the gaming industry.
  • Proven track record of achieving sales targets, reducing costs, and improving customer satisfaction.
  • Excellent leadership, communication, and interpersonal skills.
  • Able to work effectively in a fast-paced environment, adapting to changing priorities and deadlines.
  • Computer literacy, with proficiency in MS Office and other software applications.

Salary: $65,000 - $85,000 per year, depending on experience.

About Us: Bally's Corporation is a leading entertainment and hospitality company, operating casinos, hotels, and resorts across the United States. We offer competitive salaries, comprehensive benefits, and opportunities for career advancement in a dynamic and exciting industry.

Location: Dover, DE 19901, USA.

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