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Luxury Hotel Operations Specialist

1 month ago

London, Greater London, United Kingdom The Emory Full time

Night Assistant Guest Services Manager - A Great Opportunity

The Emory is a new luxury hotel in London, offering 5-star accommodations and exceptional service. We are seeking a Night Assistant Guest Services Manager to join our team and provide outstanding guest service.

Key Responsibilities:

  • Provide exceptional guest service and ensure that all guests have a positive experience during their stay;
  • Work closely with other departments to deliver world-class service to our guests;
  • Identify areas for improvement and develop strategies to enhance guest satisfaction and loyalty;

Requirements:

  • Previous experience in a similar role, preferably in a luxury hotel setting;
  • Excellent communication and interpersonal skills;
  • Able to work effectively in a fast-paced environment;

What We Offer:

  • Competitive salary package;
  • Ongoing training and development opportunities;
  • Opportunities for career progression;

Salary Range: £50,000 - £60,000 per annum, depending on experience