Store Performance Director

4 days ago


Carlisle, Cumbria, United Kingdom itsu Full time
Join Our Team

We are excited to welcome a new General Manager to our itsu family As a key member of our management team, you will play a vital role in driving sales and profitability, while ensuring that our customers receive exceptional service and experience our high-quality food.

About the Role

The General Manager will be responsible for:

  • Leading store operations, including customer service, team development, and financial performance
  • Developing and implementing sales growth strategies
  • Maintaining high-quality standards in food preparation and presentation
  • Fostering a positive and inclusive store culture
  • Monitoring and analyzing financial performance, identifying opportunities for improvement
Requirements

To succeed in this role, you will need:

  • A degree in Business or a related field
  • At least 3 years of experience in a senior leadership role, preferably in the fast-food industry
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Strong analytical and problem-solving skills
Compensation and Benefits

We offer a competitive salary of £65,000-£85,000 per annum, depending on experience, plus a range of benefits, including:

  • Industry-leading training and development opportunities
  • Private medical insurance
  • Health cash plan scheme
  • Mental wellbeing platform and 1-2-1 therapy sessions
  • Optional critical illness cover and life insurance
  • Flexible E-Bike subscription and cycle to work scheme
  • A free healthy itsu lunch whenever you are on duty and 50% off in all stores
  • Company pension scheme

We are passionate about sustainability and strive to make a positive impact on the environment.


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