Commercial Insurance Claims Specialist

2 days ago


Birmingham, Birmingham, United Kingdom PIB Group Full time

We are seeking a highly skilled Commercial Insurance Claims Specialist to join our team in Birmingham. As a seasoned claims handler, you will provide exceptional service to our clients and manage claims across various products, including Property, Liability, Marine, and Business Interruption.

About the Role:

This is an exciting opportunity for someone with a passion for delivering outstanding customer service and experience in handling all classes of commercial claims. You will be responsible for managing your own diary system, chasing claims as required, and providing claims information and reports to the broking department and clients.

Key Responsibilities:
  • Manage claims across various products, ensuring service standards are met or exceeded.
  • Maintain an efficient diary system for all claims, chasing them as required.
  • Provide claims information and reports to the broking department and clients as needed.
  • Ensure complex claims are handled in accordance with group procedures.
  • Acknowledge new claims to clients and insurers, keeping clients informed for the best possible outcome.
Requirements:
  • Rigorous experience in Property, Liability, Marine, and Business Interruption insurance claims handling, coupled with strong commercial awareness and a thorough understanding of insurance claims procedures.
  • Possess a passion for delivering exceptional customer service experiences, applying TCF and KYC methodologies.

Estimated Salary: £35,000 - £50,000 per annum.



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