Insurance Claims Consultant

2 days ago


Birmingham, Birmingham, United Kingdom Exchange Street Claims ltd Full time

Exchange Street Claims ltd is seeking a skilled FNOL/Concierge Claims Technician to join our Property Claims team. This role offers flexibility, with preferred locations in Birmingham or Bolton, and the option to work hybrid or fully remote.

Responsibilities:
  • Act as the primary point of contact for policyholders making an insurance claim and provide excellent customer service.
  • Build strong relationships with colleagues and other areas of the business.
  • Ensure accurate documentation of all information prior to Loss Adjuster visits.
Requirements:
  • A background in Insurance/Loss Adjusting/Claims Handling is highly desirable.
  • Demonstrate a passion for helping others and work effectively as part of a team.
  • Be proactive and able to work independently with initiative.
  • Meet client Service Level Agreements (SLAs) by collaborating with the team.
Estimated Salary: £35,000 per annum

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