Security Operations Manager

4 weeks ago


Crawley, West Sussex, United Kingdom Securitas Security Services Full time
About the Role

We are seeking a highly skilled Site Supervisor to join our team at Securitas Security Services.

The successful candidate will be responsible for managing screening personnel, providing supervision to screening services, and addressing day-to-day operational issues.

This is a key role in ensuring the operational success of our team and strengthening the relationship between our clients and Securitas.

Key Responsibilities:

  • Ensure all personnel under supervision have undergone site training and possess a valid SIA license.
  • Accurately roster and forward plan direct reporting officers to ensure sufficient cover for holidays, sickness, and absences.
  • Monitor and manage the appearance and behavior of all security personnel, taking remedial action as necessary.
  • Actively encourage staff recognition and nominations for awards.
  • Assign and update site documentation as required.
  • Report incidents in compliance with customer and company policy and procedures.
  • Assist the Security Management Team in developing and sharing best practices and using systems and tools to improve service effectiveness.
  • Plan, develop, and implement staff training, including routine duties and emergency procedures.
  • Monitor faults with security-related equipment and ensure they are reported correctly.
  • Be conversant with operational functions, including Access Control, CCTV, Detection, and Alarm Systems.
  • Participate in company training to improve standards of performance.
  • Be the first point of contact on their shift for security function-related queries and resolve complex issues.

Essential Skills:

  • SIA License
  • SC Clearance
  • Right to work in the UK and a five-year checkable history
  • Minimum of 3-5 years experience in Security Supervision
  • Data centre background
  • Excellent customer service
  • Computer literate
  • Ability to practice our values of Integrity, Helpfulness, and Vigilance


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