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Pharmacy Assistant

2 months ago

Croydon, Greater London, United Kingdom East Croydon Medical Centre Full time
Job Summary

We are seeking a highly organized and detail-oriented Prescription Clerk to join our team at East Croydon Medical Centre. As a Prescription Clerk, you will play a vital role in ensuring the accurate and timely processing of prescription requests for our patients.

Key Responsibilities
  • Process repeated prescription requests received by phone, email, post, slips, and the online access system, in accordance with practice protocol.
  • Produce prescriptions for the GP to sign in an acceptable timeframe.
  • Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe.
  • Generate requests for medication on behalf of the patient for non-repeat items.
  • Actively encourage patients to reconcile medications to facilitate monthly collections.
  • Discuss with patients their requirements, encouraging patients to order only what they require.
  • Act upon compliance issues, liaising with the appropriate clinician.
  • Ensure medication reviews are arranged by maintaining an accurate recall system.
  • Effectively liaise with external services, district nurses to ensure medicaments are arranged for housebound patients.
  • Input data into the patients' healthcare records as necessary.
  • Deal with all prescription-related enquiries in a timely manner.
  • Record and report adverse effects accurately and appropriately, informing the practice manager immediately.
  • Read code data on EMIS.
  • Carry out system searches as requested.
  • Maintain a clean, tidy, effective working area at all times.
About Us

East Croydon Medical Centre is a large, hardworking General Practice with a multi-disciplinary team, including Pharmacists, Practice Nurses, Healthcare Assistants, Physician Associates, GPs, and a supportive administrative team. We care for 25,000 patients from a diverse population and strive to ensure a healthy home/work balance.

Person Specification
  • Excellent communication skills (written and oral).
  • Strong IT skills.
  • Clear, polite telephone manner.
  • Competent in the use of Office and Outlook.
  • Effective time management (Planning & Organizing).
  • Ability to work as a team member and autonomously.
  • Good interpersonal skills.
  • Problem-solving & analytical skills.
  • Ability to follow policy and procedure.