Security Operations Team Lead

5 days ago

Belfast, United Kingdom Telefónica Tech (EN) Full time
Job Description

**Job Title:** Security Operations Team Lead

**Company:** Telefónica Tech (EN)

**Job Type:** Full-time

**Location:** UK

**About Us:

Telefónica Tech is a leading provider of NextGen Tech solutions, with a highly diversified team of over 6,000 skilled employees and +60 nationalities. We serve more than 5.5 million customers every day in over 175 countries, with a global ecosystem of market-leading partners.

**Job Summary:

We are seeking an experienced Security Operations Team Lead to oversee and manage a team of 12 security analysts within the Security Operations Center (SOC). The successful candidate will play a pivotal role in maintaining the security posture of the organization by leading the team in identifying, analyzing, and mitigating potential security incidents.

**Key Responsibilities:

  • **Team Management:** Lead, mentor, and support a team of 12 L1 SOC analysts, ensuring they are well-trained, motivated, and equipped to handle security incidents effectively.
  • **Incident Response Coordination:** Oversee the investigation and response to security alerts, ensuring incidents are escalated and resolved in a timely manner.
  • **Process Improvement:** Develop and refine SOC processes, workflows, and playbooks to enhance the team's efficiency and effectiveness in threat detection and incident response.
  • **Performance Monitoring:** Monitor team performance through KPIs and metrics, providing regular feedback and conducting performance reviews to drive continuous improvement.
  • **Communication:** Act as the primary point of contact between the L1 SOC team and higher-level management, ensuring critical incidents are reported and communicated appropriately.
  • **Training and Development:** Identify skill gaps and coordinate training sessions to ensure the team stays up-to-date with the latest cybersecurity trends, tools, and techniques.
  • **Shift Management:** Ensure proper shift coverage and scheduling to maintain 24/7 SOC operations, minimizing downtime and ensuring continuous monitoring.
  • **Tool Management:** Work with security tools and platforms, ensuring the team effectively utilizes them for threat detection and incident response.

**Requirements:

  • Proven experience in a SOC environment, with a minimum of 3-5 years in cybersecurity.
  • Strong leadership skills with prior experience managing or leading a team.
  • In-depth knowledge of cybersecurity threats, vulnerabilities, and incident response procedures.
  • Familiarity with SOC tools and technologies, such as SIEM, IDS/IPS, EDR, and threat intelligence platforms.
  • Excellent communication skills, both written and verbal, with the ability to convey complex technical information to non-technical stakeholders.
  • Ability to work under pressure and manage multiple priorities in a fast-paced environment.

**Nice to Have:

  • Relevant certifications (e.g., CISSP, CISM, CEH).
  • SC clearance or DV clearance.

**What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

**How to Apply:

If you are a motivated and experienced cybersecurity professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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