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Security Operations Team Lead
2 months ago
**Job Summary**
We are seeking an experienced Cybersecurity Operations Manager to lead our Security Operations Team at Telefonica Tech. As a key member of our team, you will be responsible for overseeing the efficient and effective monitoring, detection, and response to cybersecurity threats.
Key Responsibilities:
- Team Management: Lead, mentor, and support a team of 12 security analysts, ensuring they are well-trained, motivated, and equipped to handle security incidents effectively.
- Incident Response Coordination: Oversee the investigation and response to security alerts, ensuring incidents are escalated and resolved in a timely manner.
- Process Improvement: Develop and refine SOC processes, workflows, and playbooks to enhance the team's efficiency and effectiveness in threat detection and incident response.
- Performance Monitoring: Monitor team performance through KPIs and metrics, providing regular feedback and conducting performance reviews to drive continuous improvement.
- Communication: Act as the primary point of contact between the SOC team and higher-level management, ensuring critical incidents are reported and communicated appropriately.
- Training and Development: Identify skill gaps and coordinate training sessions to ensure the team stays up-to-date with the latest cybersecurity trends, tools, and techniques.
- Shift Management: Ensure proper shift coverage and scheduling to maintain 24/7 SOC operations, minimizing downtime and ensuring continuous monitoring.
- Tool Management: Work with security tools and platforms, ensuring the team effectively utilizes them for threat detection and incident response.
Requirements:
- Proven experience in a SOC environment, with a minimum of 3-5 years in cybersecurity.
- Strong leadership skills with prior experience managing or leading a team.
- In-depth knowledge of cybersecurity threats, vulnerabilities, and incident response procedures.
- Familiarity with SOC tools and technologies, such as SIEM, IDS/IPS, EDR, and threat intelligence platforms.
- Excellent communication skills, both written and verbal, with the ability to convey complex technical information to non-technical stakeholders.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Qualifications:
- Relevant certifications (e.g., CISSP, CISM, CEH) are a plus.
- Must have the right to live and work in the UK, currently based within the UK, and you must have been a UK resident for four out of the last five years.
- Must have full and valid UK driving licence and access to own transport to travel between sites.
- Any offer would be conditional upon the successful candidate passing a full DBS national security vetting process.
- Compliance to ISO27001, ISO27018, ISO20000, ISO22301 and ISO9001 is essential to our business.
- SC clearance or DV clearance would be a benefit.
