Shop Standards Manager
17 hours ago
We are seeking a Shop Standards Manager to help us maintain high shop standards and deliver exceptional customer service. As a Retail Service Lead, you will be responsible for helping customers with products and betting terminals, handling complaints, and ensuring our shops meet our high standards.
About the Job:- Deliver top customer service and drive standards as a Retail Service Lead.
- Help customers with products and betting terminals.
- Handle customer complaints or concerns with empathy and problem-solving skills.
- Maintain high shop standards.
Working Arrangements: We require the successful candidate to be available to work from Monday to Friday 5pm-10pm and Saturday, Sunday 8am-10pm, including weekends and bank holidays. A blend of long opening shifts, long closing shifts, and shorter evening shifts, with a typical weekly rota made up of varying shifts.
Our Benefits:- Competitive salary of £24,000 per annum.
- Optional overtime.
- Pension scheme.
- Annual ShareSave.
- Discounts with retailers.
- Healthcare and wellbeing support.
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Shop Standards Coordinator
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Retail Experience Manager
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Retail Experience Manager
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Food Service Manager
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