IT Service Delivery Expert
2 weeks ago
Are you a motivated and enthusiastic individual looking for a new challenge? Do you have a passion for delivering exceptional customer service and technical support?
MTrec Ltd Commercial is currently seeking a skilled Technical Support Specialist to join their team on a permanent basis. In this role, you will have the opportunity to work collaboratively with a talented team to deliver outstanding results and exceed customer expectations.
Job Description
This is a fantastic opportunity to join a dynamic and forward-thinking organisation that values innovation, collaboration, and customer satisfaction. As a Technical Support Specialist, you will be responsible for:
* Providing technical support to customers via phone, email, and in-person
* Troubleshooting complex technical issues and resolving problems efficiently
* Collaborating with colleagues to identify areas for improvement and implementing changes to enhance the customer experience
* Maintaining accurate records and reporting any issues or concerns to management
In return, you will receive a competitive salary of £35,000 per annum, hybrid working arrangements, and opportunities for professional development and growth.
Your Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
* A competitive salary of £35,000 per annum
* Hybrid working arrangements, allowing you to balance work and personal life
* Opportunities for professional development and growth within the company
* Access to cutting-edge technology and resources to support your success
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