Service Delivery Expert
1 day ago
As a Field Service Technician with Mtrec Technical, your key responsibilities will include:
- Providing technical support and assistance to clients, both on-site and remotely.
- Responding to client inquiries and resolving issues related to product performance and reliability.
- Collaborating with internal functions to identify areas for improvement and implement changes as necessary.
- Attending scheduled reviews and depot on-site visits to ensure seamless operations.
- Contributing to the development and implementation of new processes and procedures to enhance service delivery.
Requirements:
We are seeking a highly skilled and motivated Field Service Technician to join our team. The ideal candidate will possess:
- A strong background in technical support and repair, with experience in troubleshooting and resolving complex issues.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
- A proven track record of delivering high-quality results and meeting deadlines, with a focus on customer satisfaction.
- The ability to work independently and as part of a team, with a flexible and adaptable approach to changing priorities.
- Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to continuous learning and development.
What We Offer:
We are committed to providing a supportive and inclusive work environment, with opportunities for career growth and professional development. Our benefits package includes a competitive salary range of $70,000 - $90,000 per year, plus overtime opportunities, company pension contributions, and ongoing training and development. If you are a dedicated and customer-focused individual looking to take your career to the next level, we encourage you to apply.
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