Parking Operations Manager

5 days ago


Havant, Hampshire, United Kingdom Marston Holdings Full time
About the Role

We are seeking a highly skilled and experienced Supervisor to join our team at Marston Holdings Ltd. as part of NSL. As a key member of our parking operations team, you will be responsible for leading a team of Civil Enforcement Officers on site, ensuring the smooth delivery of our comprehensive parking and street management solutions.

Key Responsibilities
  • Lead a team of Civil Enforcement Officers, providing daily briefings and guidance on site
  • Deal with escalated queries from colleagues and members of the public, ensuring excellent customer service
  • Track key performance indicators (KPIs) to measure team performance and identify areas for improvement
  • Perform the duties of a Civil Enforcement Officer, patrolling public car parks and streets, advising members of the public, and issuing tickets to incorrectly parked vehicles
What We Offer

As a Supervisor with Marston Holdings Ltd., you will enjoy a range of benefits, including:

  • Flexible shift patterns to achieve a great work-life balance
  • 28 days' holiday, including bank holidays
  • Colleague benefits designed to suit your lifestyle, including discounts on retail shopping, travel, and socialising
  • Enhanced Maternity & Paternity package (subject to eligibility criteria)
  • Pension Scheme
  • Full uniform and training, plus fantastic development opportunities
Requirements

To be successful in this role, you will need:

  • Previous experience in a supervisory or management role
  • Excellent communication skills
  • To be self-motivated and customer-focused
  • A love of working outdoors
  • Ability to work shifts
  • Ability to work on your own initiative
  • Experience of working with Microsoft Office
Why Choose Us?

At Marston Holdings Ltd., we are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and welcome applications from all suitably qualified candidates, regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status, or any other protected characteristic.



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