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Estates Services Coordinator

1 month ago

Worcester, Worcestershire, United Kingdom Community care assist limited Full time

Job Summary:

We are seeking a highly organized and proactive Estates Services Administrator to join our team in Worcester. As the Coordination and Administration Support for the Grounds Maintenance and Caretaking and Cleaning teams, you will play a crucial role in ensuring the smooth and efficient running of the department.

Key Responsibilities:

  • Organize and maintain team schedules, ensuring that all tasks are allocated efficiently.
  • Manage incoming queries, emails, and correspondence related to maintenance and cleaning.
  • Support the coordination of grounds maintenance schedules across various housing sites.
  • Liaise with external contractors and suppliers to organize services, repairs, and equipment orders.
  • Maintain accurate records of maintenance schedules, cleaning logs, and inventory.
  • Update systems with relevant information regarding completed tasks, outstanding jobs, and staff timesheets.
  • Act as a point of contact between residents, caretakers, cleaners, and the wider housing association team.
  • Provide clear communication and updates regarding maintenance schedules and any issues or delays.

Requirements:

  • Proven experience in an administrative or coordination role, ideally within property management, facilities, or maintenance sectors.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Excellent communication skills, both written and verbal.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Ability to work independently as well as part of a team.
  • A proactive approach to problem-solving and ability to adapt to changing circumstances.
  • Experience with scheduling systems or software is advantageous.

What We Offer:

  • Competitive salary and benefits package
  • A supportive and collaborative work environment.
  • Opportunities for professional development and career progression.
  • Company pension scheme.
  • Generous holiday allowance.