Customer Service Advocate

2 days ago


Watford, Hertfordshire, United Kingdom Metro Bank Plc Full time
Requirements
  • Excellent experience in mortgages, with clear product and policy knowledge.
  • Fantastic telephone manner, with confidence in managing inbound and outbound calls.
  • Knowledge of compliance, risk, and treating vulnerable customers fairly.

We offer a competitive salary range of £40,000 - £55,000 per annum, depending on experience, as well as hybrid working options, including 2 days in office per week and part-time hours. Our generous benefits package includes a pension scheme, healthcare, life assurance, colleague discounts, and training opportunities to ensure success in the role.



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