Customer Service Representative

18 hours ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

Job Title: Customer Service Representative

Location: Hertfordshire

About the Job

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and contributing to the overall success of the store.

Main Responsibilities:
  • Provide exceptional customer service by answering queries, resolving issues, and making recommendations.
  • Maintain a clean and organized sales floor, adhering to high standards of housekeeping and visual merchandising.
  • Assist with the restocking of shelves and merchandise products as needed, ensuring that stock levels are maintained at optimal levels.
  • Collaborate with team members to achieve sales goals, promoting a positive and productive working environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers alike.
  • Able to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Attention to detail and accuracy in handling merchandise and inventory, ensuring that all tasks are completed to a high standard.
  • Able to multitask and prioritize tasks effectively, meeting deadlines and achieving targets.
  • Flexibility to work evenings, weekends, and holidays as required, demonstrating a commitment to delivering excellent customer service.
Work Environment

We offer a dynamic and supportive work environment, with opportunities for career development and progression. Our store is located in a busy shopping area, with excellent transport links and parking facilities.

Salary and Benefits

The hourly rate for this position is £11.22 per hour, making it an attractive opportunity for those looking to start their career in retail. In addition to a competitive salary, you will also receive a range of benefits, including opportunities for career development and progression.



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