Desktop Support Technician

7 days ago


London, Greater London, United Kingdom PFH Technology Group Full time

PFH Technology Group is seeking a highly skilled Desktop Support Technician to join our team in Paddington, Central London. As a key member of our technical team, you will be responsible for delivering exceptional desktop support services to our clients.

About the Role

Your key responsibilities will include providing technical assistance to end-users, troubleshooting system problems, and resolving software issues. You will also be required to manage PST requests and data requests for staff moves, and ensure data security compliance.

We offer an attractive salary of £60,000 - £70,000 per annum, based on experience, and a range of benefits including professional development opportunities. If you have 3+ years' experience in an IT environment, excellent customer service skills, and a working knowledge of Microsoft Office suite, we encourage you to apply.

Requirements
  • 3+ years' experience in an IT environment, preferably in Windows 10 installations
  • Excellent customer service skills with the ability to empathise with users
  • Working knowledge of Microsoft Office suite and report writing
  • Demonstrable experience of producing quality deliverables


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