Sales and Customer Service Representative

4 days ago


Burgess Hill, West Sussex, United Kingdom TOPPS TILES Full time

Role Overview

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We are seeking an enthusiastic Sales Assistant to join our team at Topps Tiles. This is a fantastic opportunity for someone who enjoys working in a fast-paced retail environment and providing excellent customer service.

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About the Role

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The ideal candidate will be responsible for assisting customers with their tiling projects, providing product knowledge, and driving sales revenue for the store.

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Key Responsibilities

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• Assist customers in selecting the right products for their tiling projects
• Provide product information and advice to customers
• Process transactions accurately and efficiently
• Maintain a high level of product knowledge to support customers with their queries
• Work collaboratively as part of a small team to achieve sales targets and provide exceptional customer service

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Requirements

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To be successful in this role, you will need:

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• A positive attitude and enthusiasm for working in a retail environment
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and build strong relationships with colleagues and customers
• Basic numeracy and literacy skills to manage cash handling and record-keeping tasks
• The ability to lift heavy boxes of tiles (up to 25kg)
• Availability to work a variety of shifts including weekends and Bank Holidays

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Benefits

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As a Sales Assistant at Topps Tiles, you can expect:

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• Competitive basic salary: £11.44 per hour (aged 21+) or £10.18 per hour (aged 20+)
• Personal sales commission on each sale made
• No evening or late-night working required
• 3 days off over Christmas
• Opportunities for training and development to enhance your skills and career prospects
• A supportive and collaborative team environment

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Your Application

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If you are a motivated and customer-focused individual looking for a new challenge, please apply today.



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