Therapist and Customer Experience Expert

3 weeks ago


London, Greater London, United Kingdom Dermalogica Group Full time

If you are passionate about skin health and customer service, we want to hear from you As a Beauty and Skincare Professional with Dermalogica, you will play a vital role in empowering customers to achieve their best skin possible. Based on the shop floor, you will be responsible for delivering exceptional customer service, providing personalized consultations, and driving sales growth.

About the Company

Dermalogica is a leading professional skincare brand that is dedicated to bringing skin confidence to everyone. We are passionate about empowering our customers to achieve their best skin possible, and we are committed to delivering exceptional customer experiences.

We are looking for a highly motivated and creative individual who is passionate about skin health and has excellent communication skills. As a Beauty and Skincare Professional, you will have the opportunity to develop your skills and knowledge in the beauty industry, working with leading products and technologies.

About the Salary and Benefits

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition to a generous commission structure, you will also receive:

  • A comprehensive benefits package, including private health care, life insurance, and access to a pension advisor
  • A range of discounts on high street brands and Unilever Prestige products
  • Ongoing education and training through the Dermalogica Education programme
  • The opportunity to work with a dynamic and supportive team
About the Qualifications and Skills

To be successful in this role, you will need to have:

  • A Level 3 or 4 Beauty Therapy qualification, including Microneedling and Chemical Peels
  • Experience in a fast-paced retail environment, preferably in beauty or FMCG
  • Excellent communication and interpersonal skills
  • A passion for skin health and customer service


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