Dealer Oversight Specialist

2 weeks ago

Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

About Admiral Money and the Motor Finance Team

Admiral Money is a dynamic division of Admiral Group, offering the freedom and innovation of a start-up combined with the security of a large parent company.

We are building a first-class team to drive innovation through the Motor Finance industry and bring our ambitious proposition and strategy to market.

The Role

As a Dealer Oversight Agent, you will be an integral part of the Motor Finance operation, responsible for regulatory checks, dealer performance, compliance, and operational conduct.

This role requires you to build strong internal relationships with other key teams within the function, working together to proactively communicate with dealers where areas of improvement are identified.

We are looking for someone with a keen eye for detail and effective communication skills to identify concerns and trends during oversight activity.

Candidates will be responsible for managing their workload efficiently while maintaining elevated levels of quality in marking due diligence questionnaires and oversight assessments.

Key Responsibilities

  • Due diligence and oversight of the dealer network
  • Marking dealer due diligence questionnaires and collating evidence from multiple sources
  • Creating and maintaining dealer records within our dealer management systems
  • Undertaking regular oversight to proactively provide due diligence to the dealer network
  • Assessing relevant reporting and deep diving into areas of concern
  • Providing feedback to management and departments identifying any development or training needs based on findings during oversight checks
  • Maintaining a strong understanding of applicable regulation and legislation in relation to the role and the industry

Sharing Best Practice

  • Ensuring that best practice and expertise are shared across the operational teams and wider business areas

Candidate Requirements

  • Previous experience in the motor finance industry with a strong appetite for providing great customer outcomes
  • Sound analytical skillset
  • Identifying trends with a curious and inquisitive approach
  • Knowledge of FCA guidelines for dealer oversight, preferable but not essential
  • Effective communication skills combined with the ability to communicate clearly to all staff members
  • Strong literacy and numerical skills
  • Willingness to be developed, coached, and to take on board feedback
  • Pro-active, organised, and able to manage time effectively and take initiative
  • Positive work ethic and a can-do attitude when supporting business in change
  • Willingness to share ideas and contribute to the business

Salary, Benefits and Work-Life Balance

At Admiral, we are proud to be a diverse business where we put our people and customers first.

We have great benefits to ensure employees have a great work-life balance; it's one of the reasons we're consistently voted one of the Sunday Times Best Big Companies to Work For in the UK.

All colleagues will receive days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of days (including banks holidays).

You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

Our Commitment to You

At Admiral, we are committed to being a diverse and inclusive workplace.

Admiral is proud to be an equal opportunities employer and does not discriminate on the basis of race, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), national origin, gender, gender identity, sexual orientation, disability, age, or any other legally protected status.

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