Customer Service Administrator

1 month ago


Stafford, Staffordshire, United Kingdom Universal Business Team Full time

As a Customer Service Administrator at Universal Business Team, you will play a critical role in ensuring that our customers receive the best possible service. You will be responsible for managing service contracts and care plans, as well as liaising with customers and other teams.

Responsibilities:
  • Plan and manage service visits to ensure efficient use of resources.
  • Liaise with customers to understand their needs and preferences.
  • Work closely with the Sales Team to identify opportunities for improvement.
  • Manage care plan fulfillment to ensure timely and cost-effective delivery.

We offer a salary of £38,000, plus benefits including free lunch and company perks.



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