MP&L Order Controller

1 month ago


Coleshill, Warwickshire, United Kingdom DP World Australia Full time
About the Role

We are seeking a highly skilled MP&L Order Controller to join our team in a dynamic and fast-paced environment. The successful candidate will be responsible for planning and monitoring workflows, as well as material movement in production cycles to ensure continuous operations.

Key Responsibilities
  • Support all operational departments with regards to packing queries and ensure timely resolution.
  • Understand requirements and take decisive actions to minimize line downtime and optimize production efficiency.
  • Assist in follow-up of customer concerns and ensure that all relevant information is accurately documented.
  • Identify and eliminate root causes of issues using robust countermeasures and sustain corrective actions to prevent repeat problems.
  • Develop and maintain Standard Work and Quality processes to ensure a "Right First Time" product to the customer.
  • Ensure that all customers' required quality processes are operated in line with specification, QCOS.
  • Drive a zero-tolerance mindset for deviation from quality processes to ensure customer expectations are exceeded.
  • Timely release of packing orders to the lines in accordance with manning hours and MCD date for the build plan on the project.
  • Liaise with RFU to ensure all materials due are delivered in a timely fashion in accordance with the MRD date for the project.
Requirements
  • Ability to communicate and deal with a variety of people, including customers, staff, and hourly employees.
  • Ability to perform repetitive duties and detail work accurately, with a focus on quality and efficiency.
  • Ability to work with frequent distractions and prioritize tasks effectively.
  • Good oral and written communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Administrative ability, with proficiency in Microsoft Office products, including Excel.
  • Good understanding of AOS and SAP, with the ability to work with operations managers, staff, and hourly employees.
  • Proficiency in working with customers, with a focus on providing excellent service and support.
About DP World

DP World is a leading global trade enabler, with a dedicated team of over 103,000 employees spanning 75 countries on six continents. We exist to make the world's trade flow better, changing what's possible for our customers and communities. With a focus on innovation and disruption, we're rapidly transforming and integrating our businesses to create stronger, more efficient end-to-end supply chain solutions. We're reshaping the future by investing in cutting-edge technology, from intelligent delivery systems to automated warehouse stacking. Join us in our mission to make trade flow better, and change what's possible for everyone.


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