Employee Relations Specialist

3 weeks ago


Dunstable, Central Bedfordshire, United Kingdom whitbread Full time

Employee Relations Advisor Role

As an Employee Relations Advisor at Whitbread, you will play a pivotal role in ensuring fair treatment for all employees. You will work closely with Line Managers, ER Delivery Managers, and HR Business Partners to craft and implement impactful solutions. Your role will be crucial in reducing risks and maintaining compliance.

Key Responsibilities

  • Provide ER advice via phone and email, using knowledge of employment law, company policy, and business requirements.
  • Use coaching skills to understand case context and respond to managers, identifying any gaps.
  • Support Line Management in developing employee relations capabilities.
  • Follow up on actions to respond to queries, ensure advice is followed, provide support, and confirm case closure.
  • Identify risks and escalate them to the appropriate manager or ER Specialist.
  • Review cases to highlight risks, capability gaps, or process improvements, and advise on fair and consistent employment policies.

Requirements

  • 1 year of ER Experience.
  • Strong understanding of UK Employment Law.
  • Excellent communication skills, with good telephone manner, calmness under pressure, and flexibility in coaching or directing.
  • Knowledge of ER/HR employment policies and procedures.
  • Proficient in data protection regulations for rights requests.
  • Ability to influence at all levels.

About Whitbread

People are at the core of our business. Making memorable experiences for guests takes skill, understanding and adaptability, all skills that our people bring. It's thanks to them that we're where we are, and we want that to continue. Bringing the right people into the business, and supporting their development is in the hands of the HR team. Getting it right means creating an environment where everyone can thrive, individuals, teams, our guests, and our brands.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.



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