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Clinical Coordinator

2 months ago


Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Clinical Coordinator to join our Oncology department at the University Hospitals of Leicester NHS Trust. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our outpatient clinics.

Key Responsibilities

  • Support the Oncology department in running outpatient clinics, working closely with patients, carers, surgeons, nurses, and other hospital staff.
  • Be responsible for the efficient administration of outpatient appointments from referral to discharge.
  • Ensure accurate patient information is recorded on UHL's electronic systems.
  • Provide a reception service to patients attending outpatient clinics, documenting arrival and departure, and recording clinic outcomes.
  • Liaise with the nurse in charge of clinic to ensure patients are informed of any delays.
  • Transfer patient notes on TrackIT at the end of each outpatient clinic appointment.
  • Reduce or cancel outpatient clinic appointment slots as necessary.
  • Maintain accurate and up-to-date case notes and patient records.
  • Process clinical and administrative correspondence from Consultants.
  • Manage and prioritize own workload using initiative and problem-solving skills.

Person Specification

Essential

  • GCSE standard English and Maths.
  • Customer Service Experience.
  • Minimum one year admin experience.
  • Previous NHS experience.

Desirable

  • Previous HISS and other hospital IT systems experience.

About Us

The University Hospitals of Leicester NHS Trust is committed to providing high-quality care for all patients. Our new strategy, developed with the support of colleagues, patients, and partners, is our compass for the next seven years. We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. We will embed health equality in all we do, taking active steps to reduce avoidable differences in healthcare.