Customer Service Representative

3 weeks ago


Ilkeston, Derbyshire, United Kingdom We Fix Feet Limited Full time
Job Description

We are seeking a skilled and empathetic individual to join our team as a Client Liaison Officer at We Fix Feet Limited.

About the Role

The successful candidate will be responsible for communicating the values of our services to potential clients, explaining the benefits of our service in meeting their goals, and holding lengthy conversations to assist them in overcoming barriers to booking an appointment.

Key Responsibilities

  • Communicate effectively with clients in person and over the phone to understand their needs and provide solutions.
  • Explain the value of our service and how it can help clients achieve their goals.
  • Hold empathetic conversations with clients to build trust and rapport.
  • Be computer literate and willing to learn new skills to support the role.

What We Offer

We offer a competitive salary, ongoing support and training to help you achieve your professional goals, and a collaborative work environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Computer literacy and willingness to learn new skills.

How to Apply

If you are a motivated and empathetic individual who is passionate about delivering exceptional customer service, please submit your application.



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