Customer Support Representative

1 month ago


Ilkeston, Derbyshire, United Kingdom Lloyds Banking Group Full time

About this role

We're looking for a Customer Support Representative to join our team at Lloyds Banking Group. As a Customer Support Representative, you'll be the first point of contact for our customers, providing them with excellent service and support.

Key responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work closely with branch colleagues to ensure customer needs are met.
  • Develop strong relationships with customers, understanding their financial needs and providing tailored support.
  • Stay up-to-date with product and service information, ensuring accurate advice is provided to customers.
  • Contribute to a positive and inclusive branch environment, promoting a culture of respect and empathy.

About us

Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're passionate about making a difference to our customers, businesses, and communities. As a Customer Support Representative, you'll be part of a team that's dedicated to delivering exceptional service and support.

What we offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.
  • The chance to make a real difference to our customers and communities.

How to apply

If you're passionate about delivering exceptional customer service and support, we'd love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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