Customer Service Representative

3 weeks ago


Ilkeston, Derbyshire, United Kingdom Lloyds Banking Group Full time

About this Role

We're seeking a talented individual to join our Customer Support team as a key point of contact for our customers. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences, providing support and guidance to help them navigate our products and services.

About the Role

As a Support Team Member, you'll be responsible for responding to customer inquiries, resolving issues, and providing information on our services. You'll work closely with colleagues to ensure seamless customer interactions and contribute to the team's success.

What You'll Need

  • Excellent communication and interpersonal skills to build rapport with customers
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions
  • Knowledge of our products and services, with a willingness to learn and develop your skills
  • Collaborative mindset, working effectively with colleagues to achieve team goals

About Working for Us

We're committed to creating a values-led culture, where our colleagues feel valued, respected, and empowered to make a real difference. As a member of our team, you'll have the opportunity to grow and develop your skills, working in a dynamic and supportive environment.

Our Benefits

  • Generous pension contribution of up to 15%
  • Annual performance-related bonus
  • Share schemes, including free shares
  • Benefits tailored to your lifestyle, such as discounted shopping


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