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Claims Specialist
2 months ago
We are seeking a highly skilled Claims Handler to join our Motor Claims team at Davies. As a key member of our team, you will be responsible for managing a caseload of pre-litigated motor claims, providing exceptional customer service, and working closely with clients to resolve claims efficiently.
Key Responsibilities- Proactively manage a caseload of motor claims, ensuring timely and effective resolution
- Maintain accurate data on relevant case management systems
- Comply with set client SLAs and ensure quality service standards are met
- Allocate new claims and develop strategies for resolution
- Supervise and mentor junior team members, providing guidance and support
- Attend client review meetings and contribute to client project work
- Build and maintain strong relationships with clients, ensuring excellent customer service
- Minimum 5 years' experience in claims handling, preferably in commercial motor claims
- Excellent attention to detail, strong communication and negotiation skills
- Strong organizational skills, ability to manage workload and prioritize tasks
- Supervisory experience is desirable, but not essential
Davies is a global team of over 6,500 professionals, operating across the UK, Ireland, the US, Canada, and Bermuda. We specialize in professional services and technology, working in partnerships with leading insurance companies. Our values are built around being dynamic, innovative, and connected, and we strive to make a positive impact in our communities.
We are committed to being an equal opportunities employer and welcome applications from diverse candidates. If you require any adjustments or special arrangements during the application process, please contact our Human Resources team.
