Current jobs related to Technical Support Manager - Edinburgh, Edinburgh - Adobe

  • Technical Support Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About the RoleWe are seeking a highly skilled Technical Support Manager to join our team at Adobe. As a Technical Support Manager, you will be responsible for leading our technical support teams in delivering exceptional customer experiences. You will work closely with our regional and global colleagues to ensure consistent, efficient, and accurate support...

  • Technical Support Manager

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About the RoleAt Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're seeking a highly skilled Technical Support Manager to join our EMEA Customer Support management team. As a key member of our leadership team, you'll provide strategic direction and guidance to our technical support teams, ensuring...

  • Technical Support Manager

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About AdobeAt Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. We're a company that's always pushing the boundaries of what's possible, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Technical Support Manager to lead our EMEA Customer Support team. As...

  • Technical Support Manager

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About AdobeAt Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. We're a company that's always pushing the boundaries of what's possible, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly skilled Technical Support Manager to lead our EMEA Customer Support team. As...

  • Technical Support Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About the RoleWe are looking for an experienced technical support manager to lead our EMEA Customer Support management team. The successful candidate will provide leadership to our technical support teams, ensuring consistently high levels of service for our customers who request technical assistance with our Analytics and Target solutions.Key...

  • Technical Support Manager

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About AdobeAt Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. Our mission is to hire the best talent and create exceptional employee experiences where everyone is respected and has access to equal opportunity.Job SummaryWe're seeking a results-focused leader to join our EMEA Customer Support management...

  • Technical Support Manager

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About AdobeAt Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. Our mission is to hire the best talent and create exceptional employee experiences where everyone is respected and has access to equal opportunity.Job SummaryWe're seeking a results-focused leader to join our EMEA Customer Support management...

  • Technical Support Leadership Manager

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    About the RoleWe are seeking a highly skilled Technical Support Leadership Manager to join our EMEA Customer Support management team. As a member of this team, you will provide leadership to our technical support teams as they address technical support requests from our Experience Cloud customer base.Key ResponsibilitiesShare the mission, vision, and core...

  • Technical Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Avaloq Careers Full time

    Job Overview:Avaloq Careers is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members.Key...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Vestas Full time

    Technical Support Role in Wind EnergyVestas is seeking a skilled Technical Support Specialist to join our team in North Central Europe. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to Service organizations to reduce turbine downtime and performance.Key ResponsibilitiesHandling stopped turbines on a...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Job Title: Lead Technical Support Consultant EnterpriseAt Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're seeking a highly skilled Lead Technical Support Consultant to join our team and provide exceptional technical support to our enterprise customers.Key Responsibilities:Collaborate closely with...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Adobe Full time

    Job Title: Lead Technical Support Consultant EnterpriseAt Adobe, we're passionate about empowering people to create beautiful and powerful digital experiences. We're seeking a highly skilled Lead Technical Support Consultant to join our team and provide exceptional technical support to our enterprise customers.Key Responsibilities:Collaborate closely with...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Avaloq Full time

    Job OverviewAvaloq is a leading provider of wealth management technology and services, and we are seeking a skilled First Level Support Engineer to join our team.The successful candidate will be responsible for providing technical support to our customers, answering their questions, troubleshooting problems, and escalating issues to the appropriate team...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Xerox Corporation Full time

    Job Title: Technical Support SpecialistXerox Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide level 2 support for key incidents and issues related to...

  • Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Xerox Corporation Full time

    Job Title: Technical Support SpecialistXerox Corporation is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide level 2 support for key incidents and issues related to...

  • Technical Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Royal London Group Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Royal London Group. As a key member of our team, you will provide pensions and savings technical support to internal and external customers, ensuring that we conduct our business in line with legislative and regulatory requirements.Key ResponsibilitiesProvide pensions and...

  • Technical Support Specialist

    6 days ago

    Edinburgh, Edinburgh, United Kingdom Abacus Group LLC Full time

    Job Opportunity: A unique position has become available in our company, Abacus Information Technology Limited, where you can apply your technical skills and experience to succeed in a dynamic environment. As a Technical Support Specialist, you will be the first point of contact for our clients, responding to their service requests and incidents. You will...

  • Technical Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000

    Job Title: Technical Support SpecialistAt Careers Plus, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities: Provide timely and effective technical support to clients via phone, email, and...

  • Senior Technical Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full time

    Job Title: Senior Technical Support SpecialistContract Type: PermanentAs a Senior Technical Support Specialist, you will provide expert technical support to internal and external customers, ensuring compliance with legislative and regulatory requirements.You will develop and maintain technical content for internal and external stakeholders, including...

  • Senior Technical Support Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Avaloq Full time

    Job OverviewAbout AvaloqAvaloq is a leading provider of wealth management technology and services, with a global presence in 12 countries and a client base of over 170 institutions worldwide.We are seeking a highly skilled Senior Technical Support Specialist to join our team and provide expert technical support to our clients.The ideal candidate will have a...

Technical Support Manager

2 months ago

Edinburgh, Edinburgh, United Kingdom Adobe Full time

About Adobe

At Adobe, we're passionate about empowering people to create and deliver exceptional digital experiences. Our mission is to hire the best talent and create exceptional employee experiences where everyone is respected and has access to equal opportunity.

Job Summary

We're seeking a results-focused leader to join our EMEA Customer Support management team. As a member of our team, you'll provide leadership to our technical support teams, ensuring consistently high levels of service for customers who request technical assistance with our Analytics and Target solutions.

Key Responsibilities

  • Share the mission, vision, and core values of Adobe Customer Support with the team
  • Provide clear communications to the team on team objectives, service improvement initiatives, strategic direction, and organizational changes
  • Take ownership of direct people management activities, including agreeing objectives, measuring performance, and providing valuable feedback
  • Role model key behaviors and capabilities to ensure high-quality customer experiences
  • Use performance data to create action plans to improve organizational or individual performance
  • Collaborate with the wider Customer Success and Sales leadership team to ensure alignment in customer retention and advocacy initiatives

Requirements

  • Proven track record of leading a software and/or SaaS-based technical support team
  • Experience with developing and implementing Self-Service strategies, ITIL, or incident management
  • Excellent organizational skills, including prioritization, management, and multi-tasking
  • Strong mentoring and coaching skills to enable team members to deliver their best
  • Ability to balance customer needs with Adobe's business objectives and strategy

What We Offer

At Adobe, we offer a dynamic and inclusive work environment, competitive compensation, and opportunities for growth and development. If you're a results-focused leader with a passion for customer success, we encourage you to apply for this exciting opportunity.