Technical Support Specialist
4 weeks ago
About the Role
We are seeking a skilled Technical Support Specialist to join our team at Royal London Group. As a key member of our team, you will provide pensions and savings technical support to internal and external customers, ensuring that we conduct our business in line with legislative and regulatory requirements.
Key Responsibilities
- Provide pensions and ISA technical support to internal and external customers.
- Review legislative or regulatory change papers or articles, identifying those impacting our UK propositions - pensions, protection and savings.
- Analyse, understand and communicate the impact of legislative and regulatory change on RL Group and our UK propositions.
- Identify trends in queries and provide content for business development manager and adviser training, adviser and employer newsletters and our Technical Central website.
- Support the delivery of new developments and improvements to UK propositions, and regulatory projects.
- Support senior leaders in implementing and embedding our risk processes.
- Maintain the Technical Central website, creating and updating a collection of technical articles.
About You
- You will have previous experience in a similar pensions and ISA legislation/support role.
- You will have strong knowledge of pensions and ISA legislation.
- You will be able to engage with key stakeholders in the business.
- You will be able to work independently without direct supervision.
- You will have good analytical skills – must be able to monitor updates and changes to the legislation, interpret and articulate it to stakeholders.
- You will have high attention to detail.
- You will be PC literate with knowledge of all main Microsoft Office applications.
About Royal London Group
We are the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits
Inclusion, Diversity and Belonging
We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
-
Technical Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Avaloq. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, answering their questions, troubleshooting problems, and escalating issues to the appropriate team...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Avaloq Careers Full timeJob Overview:Avaloq Careers is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers of our SaaS platform. This includes answering customer questions, troubleshooting problems, and escalating issues to the appropriate team members.Key...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Careers Plus Full time £34,000Job Title: Technical Support SpecialistAt Careers Plus, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities: Provide timely and effective technical support to clients via phone, email, and...
-
Technical Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Squiz Full timeWe're seeking a Technical Support Specialist with a strong background in Linux-based systems to join our Support Organisation at Squiz. The ideal candidate will have 3-5 years of experience in troubleshooting complex technical issues and excellent client-facing communication skills.Key skills required include:Autonomy in fault findingExperience working in...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom North Ayrshire Council Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at North Ayrshire Council.The successful candidate will provide technical support to teaching staff and pupils at Arran High School, reporting to the Head Teacher.Key responsibilities include:Providing technical assistance to staff and pupilsMaintaining and troubleshooting...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Vestas Full timeTechnical Support Role in Wind EnergyVestas is seeking a skilled Technical Support Specialist to join our team in North Central Europe. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to Service organizations to reduce turbine downtime and performance.Key ResponsibilitiesHandling stopped turbines on a...
-
Technical Support Specialist
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Abacus Group LLC Full timeJob Opportunity: A unique position has become available in our company, Abacus Information Technology Limited, where you can apply your technical skills and experience to succeed in a dynamic environment. As a Technical Support Specialist, you will be the first point of contact for our clients, responding to their service requests and incidents. You will...
-
Technical Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Squiz Full timeWe are seeking a skilled Technical Support Specialist to join our Support Organisation at Squiz. This role requires a strong background in troubleshooting and resolving complex technical issues related to Linux systems.The ideal candidate will have experience with Linux distributions, web stacks, revision control systems, and server monitoring tools....
-
Senior Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom https:jobs-redefined.cositemap Full timeJob Title: Senior Technical Support SpecialistContract Type: PermanentAs a Senior Technical Support Specialist, you will provide expert technical support to internal and external customers, ensuring compliance with legislative and regulatory requirements.You will develop and maintain technical content for internal and external stakeholders, including...
-
Senior Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Royal London Full timeSenior Technical Support SpecialistAt Royal London, we're seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you'll provide expert technical guidance to internal and external customers, ensuring compliance with legislative and regulatory requirements.You'll develop and maintain technical...
-
Technical Product Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Bright Purple Full timeTechnical Product Support SpecialistAbout the RoleBright Purple is working with a truly ambitious scale-up based in the UK, with bold plans to expand its B2B SaaS product offerings.As a Technical Product Support Specialist, you will be at the heart of customer success efforts, collaborating with internal teams, third-party IT providers, and partners to...
-
Technical IT Support Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Cathcart Technology Full timeJob OverviewWe are seeking a Technical IT Support Specialist to join our innovative research and scientific company in the animal welfare industry based just outside of Edinburgh.About the RoleThis 1st Line IT Support role will be the first point of contact on our IT Service Desk, working with around 180 users. The team is made up of four 'hands-on'...
-
Senior Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Avaloq Full timeJob OverviewAbout AvaloqAvaloq is a leading provider of wealth management technology and services, with a global presence in 12 countries and a client base of over 170 institutions worldwide.We are seeking a highly skilled Senior Technical Support Specialist to join our team and provide expert technical support to our clients.The ideal candidate will have a...
-
Technical Support Specialist for Education
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Comhairle nan Eilean Siar. As a Technical Support Specialist, you will provide general support and maintain a wide variety of equipment in schools, offering practical assistance to technical teaching staff and delivering a regional training program to peers and...
-
Technical Support Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Comhairle nan Eilean Siar Full timeJob SummaryThis is a permanent, year-round position offering 37 hours of work per week. The successful candidate will provide technical support to teaching staff and maintain various equipment in schools.About the RoleThe post holder will be responsible for preparing materials for classes, repairing and maintaining hand tools, power tools, machines, and...
-
Enterprise Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Adobe Full timeTechnical ExpertiseWe're seeking a highly skilled Technical Support Specialist to join our team at Adobe. As a key member of our support team, you will provide high-level technical support to our enterprise customers, focusing on Creative Cloud, Document Cloud, and pdf-technologies.ResponsibilitiesCollaborate closely with system admins to resolve technical...
-
Enterprise Technical Support Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Adobe Full timeJob SummaryWe are seeking a highly skilled Enterprise Technical Support Specialist to join our team at Adobe. As a key member of our technical support team, you will provide high-level technical support to industry-leading enterprise accounts, focusing on Creative Cloud, Document Cloud, and pdf-technologies.Key ResponsibilitiesCollaborate closely with system...
-
Technical Support Specialist
3 days ago
Edinburgh, Edinburgh, United Kingdom ENODA Full timeENODA is a pioneering company in the energy sector, developing innovative technologies for grid operators and developers. We are seeking an experienced Technical Support Specialist to join our team in Edinburgh, Scotland.About the RoleThis exciting opportunity involves supporting customers by responding to, troubleshooting, and resolving technical issues...
-
Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Xerox Corporation Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Xerox Corporation. As a Technical Support Specialist, you will play a critical role in providing high-quality support services to our customers.Your primary function will be to respond to customer IT support calls in a polite and efficient manner. You will be responsible for...
-
Enterprise Technical Support Specialist
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Adobe Full timeTechnical ExpertiseWe're seeking a highly skilled Technical Support Specialist to join our team at Adobe. As a key member of our support team, you will provide high-level technical support to industry-leading enterprise accounts, focusing on Creative Cloud, Document Cloud, and pdf-technologies.ResponsibilitiesCollaborate closely with system admins of...